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WT-01 — Two-minute check card
Academy · Free worksheet · Track: When the Chatbot Is the Wrong Tool · Pair with lesson WT-01
Never type or paste these into a chat:
Passwords, PINs, or 2FA codes sent to your phone or email
Social Security numbers, bank, debit, or credit card numbers, barcodes, account numbers
Health details — yours or anyone's (symptoms, medications, lab tests, doctor visits)
Kids' names, schools, sports teams, and specific whereabouts
Full street addresses, birthdates, personal phone numbers, or private emails
Use stand-ins: [Landlord], [Teacher], [Kid A], [my street]. The chat writes just as well without real secrets.
🛑 1 — Health. Don't type symptoms, medicines, or test results. Write your questions on paper and bring them to your doctor, nurse, or pharmacist. Emergency: call 911. (This card has no box to fill in, on purpose.)
🛑 2 — Today's price. The chat doesn't know today's price, what's in stock, or this week's sale. Read the shelf tag, the store's own page, or call the store.
🛑 3 — Rules and the law. A letter the chat writes is not legal advice. For a lease, school, airline, or town rule, open the page printed on your paper or call the office. Court, eviction, custody, immigration: stop and call a lawyer or legal aid (in NJ, Legal Services of New Jersey).
🛑 4 — Tax, benefits, and scams. You're responsible for what you file. Don't ask the chat to fill in a tax or benefits form, and never type your SSN or income. Use the agency's own site or the number on a letter you trust. Free tax help exists (IRS VITA sites). If anyone asks for a password, code, gift cards, wire, or crypto, or promises a bot will earn money: stop, hang up or close it, and ask a person you trust.
The Emergency Brake
If this happens
Do this
It's typing too much, or something weird
Click Stop — the square replacing the send button while writing.
You closed the tab by mistake
Press Ctrl+Shift+T (Mac: Cmd+Shift+T). It comes right back.
The chat got strange or off track
Click New chat (pencil or + icon near top). Start clean.
Shared or library computer
Click initial/picture → Log out / Sign out, then close browser.
Accidentally pasted something private
Oops steps: don't paste it again to test. Delete that chat (⋯ menu → Delete). If password/card, change password or call bank immediately.
Stuck after two honest tries
Stop. Book a human. These websites change buttons constantly.
0. Worked Example (Shown 3 ways: filled, half-filled, blank)
A. Filled in (reference):
My question:Sunday hours at Asbury Park Public Library
Chat's 1-line answer:“Sundays 1:00 p.m. to 5:00 p.m.”
Real website address typed:asburyparklibrary.org
Official page states:“Closed on Sundays”
Circle verdict:Matched / [Didn't match] / Page doesn't say
Your answer will be worded differently. That's normal. Check it has the same parts: question, chat answer, real page, verdict.
B. Half-filled (guided practice):
My question:Hardware store return window for opened tools
Chat's 1-line answer:“Most stores give 30 days with receipt.”
Real website address typed:__________________________________________
Official page states:__________________________________________
Circle verdict:Matched | Didn't match | Page doesn't say
1. Your Turn (Blank practice)
My checkable question:
My 1-line ask typed into chat:
What the chat said:
Official address typed in tab 2:
What the official page says:
Circle the outcome:
( ) Matched( ) Didn't match (Page won!)( ) Page doesn't say (Call!)
2. Success Check
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