Who this is for
You can point at every date and dollar that survived PH-03. This lesson gets that one fact out of the chat and onto a sticky note or your paper calendar. Then the lesson is closed until the next green paper arrives.
The emergency brake
- The chat offered a phone number or a link? Don't use it. Use only what is printed on your paper.
- Still unclear after you read the paper? Call the number printed on the paper, or type the website printed on the paper into the address bar.
- Shared computer? Click your initial or picture → Log out / Sign out, then close the browser.
Write one line where you'll see it
About 4 min
- Take a sticky note or open your paper calendar.
- Write one line: what, when. Use only words you found on the paper.
- Put the note where you'll see it — the fridge, the bill stack, the calendar square.
Recycling → THURSDAY by 6 a.m., starting Nov 3
Your note will be worded differently. That's normal. Check it has the same parts: the task and the time, both from the paper.
Try this
Read the sticky note out loud, then point at those same words on the paper.
You should see: one short line, in a place you'll pass tomorrow. No phone number unless it is printed on the paper.
Use the paper's own number
About 4 min
Still unclear? Call the number printed on the paper, or type the website printed on the paper into the address bar. Never a number or link the chat gave you.
If you ask the chat What number do I call with questions? and it gives you one, don't use it. The sample notice says “the number on the back of this notice.” Use that one.
Search for a phone number and click the first result. The address bar gets only an address that is printed on your paper.
Close the lesson
About 2 min
- Need to reply to the letter? Go to Message, MS-01, and start with the stop check.
- Come back when the next green paper arrives. You don't redo this page for practice.
- On a shared computer, log out before you leave.
This week
One real green paper: you can point to every date and dollar on the page, your next step is written where you'll see it, and any call used the number printed on the paper.
↓ Download the PH-04 worksheet (PDF)
Need a print copy from your browser? Open the print-ready worksheet.
Optional — a pile of green flyers, not this one letter
PH-05 turns a few green notes into one list by day for the fridge. It is optional. It is not for meals, and it is not a second pass on a red paper.
Success check
- Next step is written down where I'll see it
- Any call or site came from the paper itself
Common failure modes
| What happened | What to do |
|---|---|
| The chat named a website that isn't on the paper | Don't open it. If the paper has no site, call the printed number or ask a person. |
| The sticky note picked up a crossed-out fine | Rewrite the note from the paper only. |
| You need to answer the letter, not just understand it | Stop here and open Message, MS-01. |
Stop line
A letter the chat writes is not advice about your rights. For a lease, school, airline, or town rule, open the page printed on your paper or call the office.
Brake: Stop · New chat · shared computer → Log out.
That's allowed. MISSING means you call the number on the paper, or you ask a person. You don't ask the chat to invent the missing part.